Salesforce offer

Utilize the full potential of your Salesforce solution. MD Systems will be happy to support you from the initial needs assessment right through to the implementation and integration of your individual solution. Optimize your business processes with us and exploit the full potential of your CRM. With a Salesforce solution, you can optimally map your customer data and relationships and customize your customer service.

Salesforce is used by companies of all sizes to improve interaction with customers, optimize sales processes and manage marketing measures. Salesforce is very flexible and scalable to your needs.

Needs analysis

We capture our customers' wishes and turn them into a structured project plan with clear goals and milestones - this is how we ensure that an idea becomes a well thought-out, implementable concept and that your needs for optimization and automation of marketing tools are met.

Project implementation

We implement your requirements precisely and design the Salesforce setup in such a way that it offers maximum added value for your company. Through custom fields, UI adjustments and optimized flows, we ensure that your processes become more efficient and user-friendly. Regular reviews during implementation allow us to precisely meet your expectations and make adjustments at any time. We also ensure a seamless handover. Through individual training, we ensure that your team can work quickly and confidently with the new solution and that the resources invested can be utilized to the maximum.

Automations

We help to automate Salesforce processes (e.g. newsletters, personalized marketing campaigns, analyzing results and effective reach), optimize existing processes, reduce manual work and ensure maximum efficiency through quality assurance and stable solutions - also with AI (Einstein AI).

Data migration

We migrate your existing customer data and integrate it into your Salesforce solution. Data migration in Salesforce involves transferring data from old systems into your Salesforce environment. Careful planning is important here to ensure data quality, consistency and compliance with data models. After the migration, we test the data to ensure that it has been transferred correctly and that the business processes work as expected.

Service Level Agreement

Our service level agreements offer guaranteed response times and regular update meetings to address any uncertainties and ambiguities directly. Additional offers: Operation, consulting, comprehensive support.

Evaluation

For complex integrations and Salesforce custom development, we offer a comprehensive solution evaluation that includes creating project descriptions, briefing potential service providers, requesting quotes, organizing meetings and making informed recommendations.

Integration with peripheral systems

We are also happy to take on the integration of peripheral systems so that your needs are fully covered.

Get in touch with us
Stefanie Gupta

At MD Systems, we understand that every organization is unique. That's why we work with you step by step, from the initial needs analysis to the customized solution. We listen carefully to your requirements and implement your ideas in a structured project plan. Together, we optimize your business processes and get the best out of your Salesforce solution. Whether through automation, individual adaptations or integration with your existing systems - we are here to make your CRM world more efficient and future-proof. You can rely on us to work with you to find the perfect solution.

Stefanie Gupta, Head of CRM Services

Our customers who use Salesforce